Enabling Enhanced Insight Validation
Enable your users to validate insights beyond the 'Confirmed' stage as follows:
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Goal: 'Unconfirmed' → 'Confirmed' → 'Achieved'
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Pressure: 'Unconfirmed' → 'Confirmed' → 'Resolved'
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Initiative: 'Unconfirmed' → 'Confirmed' → 'Completed'
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Obstacle: 'Unconfirmed' → 'Confirmed' → 'Overcome'
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Solution: 'Unconfirmed' → 'Confirmed' → 'Implemented'
Validated insights (such as an obstacle set to 'Overcome') are marked with a tick icon and highlighted in green on your insight map - as shown in the example below.
To enable validation, do the following:
- In Setup, find and select Custom Settings.
- Click Manage beside Altify Insights Settings.
- Click Edit.
- Select the Enable Insight Map Validation check box.
- Click Save.
Note the validation labels can be updated to better represent your org's processes. The following are the relevant labels:
• COMPLETED_GOAL
• COMPLETED_PRESSURE
• COMPLETED_INITIATIVE
• COMPLETED_OBSTACLE
• COMPLETED_SOLUTION
• INSIGHT_ACHIEVED_BY
• INSIGHT_RESOLVED_BY
• INSIGHT_COMPLETED_BY
• INSIGHT_OVERCOME_BY
• INSIGHT_IMPLEMENTED_BY